March #FEDSPUG #WSPDC #ProductivityEDU session
All IT departments need to keep track of assets for which they are responsible from the physical servers, virtual servers, switches, to IP addresses, software, licenses, and other less tangible things. Many shops keep all of their IP addresses on a spreadsheet and prove just how bad it is when multiple people need access at any given time. Scott is going to show you how to keep track of all of those configurable items using SharePoint to improve your IT shop’s collaboration and communication because 90% of all downtime is due to a bad change in the environment. Starting with the CMDB, you’ll see how you can expand it to enable change management, release management, and more based on the ITIL framework.
Scott Brewster has been involved in SharePoint since 2008 and got his MCTS in MOSS 2007 Configuration in September 2008. He then started working as a farm administrator, but has been mainly focused on the web front end and client-side configuration since October 2012. Most of his clients have been with the government in the intelligence community or the Department of Defense. He works for Xcelerate Solutions in McLean, VA, automating their business processes on Office 365 and helping them prepare for their own SharePoint offering.